Technical
Support

Everything you need to know about using your technology at Kendall.

Software

You can now order Adobe products right here on the Kendall website. You also have two payment options: you may still bill your student account by filling out the new online Student Software Order form, or you may purchase your software with a credit card. Both Credit Card and Student Account orders will be shipped to the address you enter.

Kendall offers free Microsoft Products to current students through the Microsoft Student Advantage. Through this program, students will be able to download products such as Word, Excel, PowerPoint, OneNote, and more free of charge. To get your free download of Microsoft products follow these simple steps:

Click on one of the following payment options to be directed to the appropriate software ordering location.

  1. Visit office.ferris.edu
  2. Sign in with your MyFSU credentials (username@ferris.edu and MyFSU password)
  3. On the download site select your language and click install
  4. Once installed you will need to sign in with your MyFSU credentials (username@ferris.edu and MyFSU password) in order to license the software

If you are in need of Microsoft Windows you will need to order this from an outside vendor.

We hope these new services and payment options will help you get the supplies you need quickly and efficiently. If you have any issues please call Tech Support at (616) 451-2787 x1129, email at kcadithelpdesk@ferris.edu, or just come and visit us in room 404.

Click on one of the following payment options to be directed to the appropriate software ordering location.

Antivirus

All Windows users (including Macs that have Windows) are required to have antivirus software on their computers. Mac OSX users are also encouraged to use antivirus software as a precaution. There are several recommended options available, including free ones. Please click here for more information and links to software.

Wireless

Kendall has implemented a secure wireless network throughout the college. Find KCADWeb under your airport connections or in your wireless connections list. Connect to it and start up your favorite browser. When you load your browser a Kendall Login page will invite you to login to the Wireless. Use your valid MyFSU login to access the wireless network.

If you forget your password click on the password help link below the login, this should allow you to change your password. If you continue to have problems contact the helpdesk at kcadithelpdesk@ferris.edu or dial extension 1129 from anywhere in the building.

Printing

Kendall has printers available for students to use for school-related printing. These printers are located throughout the building for each department to use. Please treat all of the College's printers with care and make sure you are printing only what you need.

If you would like assistance in installing printer please stop by the Tech Office in room 404 in the main building.

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